Cookie Policy

This Cookie Policy explains how Voltreya (“Voltreya,” “we,” “us,” or “our”) uses Cookies and similar technologies when you visit or use voltreya.com, create an account, browse products, add products to your shopping cart, complete checkout, purchase products, subscribe to communications, or otherwise interact with our website and related services.

This Cookie Policy should be read together with our Privacy Policy.

What Are Cookies?

“Cookies” are small data files that may be stored on your browser, computer, tablet, mobile device, or other internet-connected device when you visit a website.

Cookies and similar technologies may be used to:

• Remember your preferences;
• Support website functionality;
• Save shopping cart contents;
• Maintain account login status;
• Support checkout and payment processing;
• Protect account and transaction security;
• Improve browsing and shopping experiences;
• Understand how visitors use the Site;
• Measure website and marketing performance;
• Provide relevant content or advertising where permitted by applicable law.

When you visit or use voltreya.com, Voltreya and our service providers, analytics providers, advertising partners, marketing partners, and other technology providers may use:

• Cookies;
• Pixels or pixel tags;
• Web beacons;
• Software development kits;
• Tags and scripts;
• Local storage technologies;
• Device identifiers;
• Analytics tools;
• Advertising technologies;
• Other similar technologies.

Unless otherwise stated, this Cookie Policy collectively refers to these technologies as “Cookies.”

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• The Cookies and related technologies used on the Site;
• Website functionality;
• Products and Services;
• Business operations;
• Service providers;
• Installed applications and integrations;
• Advertising and analytics activities;
• Technology;
• Applicable legal or regulatory requirements.

The updated Cookie Policy will be posted on the Site, and the “Last Updated” date at the top of this page will be revised.

Where required by applicable law, we may notify you of material changes through:

• A notice on the Site;
• A Cookie Banner;
• A privacy preference tool;
• Email;
• Another appropriate method.

We recommend reviewing this Cookie Policy periodically to understand how we use Cookies and similar technologies.

Types of Cookies We May Use

We may use the following categories of Cookies:

• Strictly Necessary Cookies;
• Analytics and Performance Cookies;
• Functional and Personalization Cookies;
• Advertising and Marketing Cookies;
• Social Media and Content Cookies;
• Third-Party Cookies.

Different Cookies may remain on your device for different periods.

Some Cookies expire when you close your browser. These are generally known as “session Cookies.”

Other Cookies may remain on your device after you close your browser. These are generally known as “persistent Cookies.”

Strictly Necessary Cookies

Strictly Necessary Cookies are required for the basic operation, security, and functionality of the Site.

These Cookies may support:

• Shopping cart functionality;
• Account login;
• Checkout;
• Payment processing;
• Session management;
• Website navigation;
• Website security;
• Identity verification;
• Fraud prevention;
• Load balancing;
• Network and website performance;
• Order processing;
• Saving your privacy choices;
• Compliance with security and legal requirements.

Without these Cookies, some essential parts of the Site may not function properly.

Because Strictly Necessary Cookies are required to provide the Site and the Services you request, they generally cannot be fully disabled through the Cookie Banner.

You may still be able to block or delete these Cookies through your browser settings. However, doing so may prevent the Site, shopping cart, account, checkout, or payment functionality from operating properly.

Analytics and Performance Cookies

Analytics and Performance Cookies help us understand how visitors access and use the Site.

These Cookies may help us understand:

• Which pages you visit;
• Which products you view;
• How long you spend on a page;
• Which links or buttons you select;
• Your scrolling and website interaction activity;
• How you arrived at the Site;
• Which pages you use to leave the Site;
• Whether website errors occur;
• Website loading speed;
• Technical performance;
• Shopping cart and checkout activity;
• Visits and conversions generated by marketing campaigns;
• General website usage trends.

We may use this information to:

• Analyze website performance;
• Understand how visitors use the Site;
• Improve website functionality;
• Identify and correct errors;
• Optimize pages and checkout;
• Improve website navigation;
• Improve product information;
• Improve the customer experience;
• Measure the effectiveness of marketing campaigns.

Where required by applicable law, we will obtain your consent before enabling non-essential Analytics and Performance Cookies.

Where reasonably possible, information collected through analytics tools may be aggregated or de-identified.

Functional and Personalization Cookies

Functional and Personalization Cookies help remember your selections and preferences and provide a more convenient website experience.

These Cookies may remember:

• Your country or region;
• Language;
• Currency;
• Account login status;
• Shopping cart contents;
• Recently viewed products;
• Saved or favorited products;
• Website display preferences;
• Communication preferences;
• Privacy settings;
• Other choices made on the Site.

These Cookies may also help us:

• Display more relevant products;
• Provide product recommendations;
• Remember settings selected during a previous visit;
• Save form or shopping preferences;
• Improve Site functionality;
• Provide a more consistent browsing experience.

If you reject or disable these Cookies, some personalized features may not operate properly.

Advertising and Marketing Cookies

Advertising and Marketing Cookies may be used by Voltreya and our advertising, marketing, analytics, affiliate, and social media partners.

These Cookies and similar technologies may be used to:

• Measure advertising performance;
• Understand how you interact with advertisements;
• Determine whether Site visits or purchases resulted from advertisements;
• Limit how often the same advertisement is displayed;
• Create or measure advertising audiences;
• Conduct remarketing or retargeting campaigns;
• Provide more relevant advertising or content where permitted;
• Measure marketing conversions;
• Measure email, SMS, affiliate, and promotional campaign performance;
• Prevent advertising fraud;
• Improve advertising campaigns.

These technologies may collect:

• Device information;
• Browser information;
• IP address;
• Approximate geographic location;
• Advertising identifiers;
• Page-view information;
• Product-view information;
• Search activity;
• Shopping cart activity;
• Checkout activity;
• Purchase activity;
• Website interactions;
• Advertising interactions;
• Referral information;
• Other similar Usage Data.

In some jurisdictions, the use of advertising Cookies or the disclosure of identifiers and website-interaction information to advertising partners may be considered:

• A “sale” of personal information;
• “Sharing” of personal information;
• Targeted advertising;
• Cross-context behavioral advertising.

Where required by applicable law, you may manage these choices through:

• The Cookie Banner;
• A privacy preference tool;
• A data-sharing opt-out page;
• A “Your Privacy Choices” link;
• A supported browser-based privacy signal;
• Another method described in our Privacy Policy.

Rejecting Advertising and Marketing Cookies does not necessarily mean that you will stop seeing advertisements. You may continue to receive advertisements that are not based on your cross-site or cross-context activity.

Social Media and Content Cookies

The Site may include content, features, buttons, videos, reviews, or integrations provided by social media platforms or other third parties.

These services may use Cookies or similar technologies to:

• Display embedded content;
• Enable social sharing;
• Measure content interactions;
• Determine whether you are logged in to a third-party platform;
• Personalize third-party content;
• Measure advertising or marketing performance;
• Connect website activity with a third-party account where permitted.

Third-party platforms may independently collect and process information according to their own privacy and Cookie policies.

Your interactions with social media or embedded content are governed by the policies of the relevant third party.

Third-Party Cookies

We may permit third-party service providers to set or use Cookies and similar technologies on the Site.

These third parties may include:

• Shopify;
• Payment service providers;
• Fraud prevention providers;
• Website hosting and security providers;
• Data analytics providers;
• Advertising platforms;
• Social media platforms;
• Email and SMS marketing providers;
• Affiliate or referral platforms;
• Customer support tools;
• Product review tools;
• Website search tools;
• Personalization tools;
• Shipping and fulfillment providers;
• Other technology and service providers.

Third-party Cookies may be used to:

• Support website functionality;
• Process payments and checkout;
• Protect accounts and transactions;
• Detect and prevent fraud;
• Analyze Site performance;
• Measure advertising and marketing results;
• Manage marketing campaigns;
• Provide customer support;
• Display product reviews or embedded content;
• Remember user preferences;
• Provide relevant advertising or content where permitted.

Third-party providers may process information collected through Cookies according to their own privacy policies, Cookie policies, terms, and agreements.

We do not control every third-party Cookie or the independent privacy practices of third-party providers.

We recommend reviewing the relevant third party’s privacy and Cookie policies for more information.

Shopify Cookies

Our online store is powered by Shopify.

Shopify may use Cookies and similar technologies to support:

• Store and website functionality;
• Shopping carts;
• Account login;
• Checkout;
• Payment processing;
• Identity and security verification;
• Fraud prevention;
• Customer privacy settings;
• Analytics;
• Website and service improvements;
• Other ecommerce functions.

Shopify may process information according to its own privacy policy, Cookie policy, terms, and agreements.

For more information, please review Shopify’s Cookie Policy.

Installed Applications and Pixels

The specific Cookies and similar technologies used on the Site may depend on:

• Shopify settings;
• The website theme;
• Installed Shopify applications;
• Advertising integrations;
• Analytics integrations;
• Social media integrations;
• Marketing pixels;
• Customer service tools;
• Product review tools;
• Other website technologies.

Applications or integrations may be added, removed, replaced, or updated from time to time.

As a result, the specific names, providers, purposes, and retention periods of Cookies may change.

Where required by applicable law, non-essential Cookies and pixels will be managed through the applicable consent or privacy preference tools.

Information Collected Through Cookies

We may collect the following information through Cookies and similar technologies:

• Device type;
• Device identifiers;
• Operating system;
• Browser type and version;
• Browser language;
• Network connection information;
• IP address;
• Approximate geographic location;
• Time zone;
• Page-view history;
• Product-view history;
• Search history;
• Website interaction activity;
• Click and scrolling activity;
• Shopping cart activity;
• Checkout and purchase activity;
• Account and session activity;
• Advertising interaction information;
• Email interaction information;
• Referral source;
• Exit page;
• Visit dates and times;
• Website performance information;
• Website errors;
• Fraud and security signals;
• Other similar Usage Data.

How We Use Cookie Information

We may use information collected through Cookies to:

• Operate the Site;
• Support Site functionality;
• Maintain shopping carts and accounts;
• Process checkout and payments;
• Authenticate users;
• Remember settings and preferences;
• Provide product recommendations;
• Analyze website performance;
• Improve products, Services, and customer experience;
• Diagnose technical errors;
• Maintain security;
• Prevent fraud and misuse;
• Measure advertising and marketing performance;
• Conduct advertising and remarketing where permitted;
• Measure campaign attribution;
• Comply with legal obligations;
• Maintain records of privacy choices.

Cookie Retention

The length of time a Cookie remains on your device depends on its type, purpose, provider, and settings.

Session Cookies generally expire when you close your browser.

Persistent Cookies may remain on your device until:

• Their stated expiration date;
• They are replaced;
• They are removed by the relevant provider;
• You delete them through your browser;
• Your browser removes them automatically.

Third-party Cookie retention periods are determined by the applicable third party according to its own policies and settings.

We may change Cookie retention settings where reasonably necessary for website functionality, security, analytics, advertising, or legal compliance.

Controlling and Managing Cookies

Most browsers accept Cookies automatically.

Depending on your browser and device, you may be able to:

• View stored Cookies;
• Delete existing Cookies;
• Block all Cookies;
• Block third-party Cookies;
• Receive a notification when a Cookie is set;
• Restrict Cookies from specific websites;
• Clear local storage;
• Manage tracking-protection settings.

Cookie controls vary between browsers and devices. Review your browser or device help pages for specific instructions.

Please note that deleting, disabling, or rejecting Cookies may prevent certain Site features from functioning properly, including:

• Account login;
• Shopping cart storage;
• Country, language, or currency settings;
• Saved preferences;
• Product recommendations;
• Checkout;
• Payment processing;
• Fraud and security verification.

Browser settings may not control every type of tracking technology, including certain pixels, device identifiers, software development kits, or server-side technologies.

Cookie Banner and Privacy Preferences

Where required by applicable law, we may provide a Cookie Banner or privacy preference tool that allows you to manage non-essential Cookies.

Depending on your location and applicable law, available choices may include:

• Accepting all Cookies;
• Rejecting non-essential Cookies;
• Managing individual Cookie categories;
• Changing a previous Cookie selection;
• Opting out of certain advertising activities;
• Opting out of certain analytics activities;
• Opting out of the sale or sharing of personal information;
• Opting out of targeted advertising.

Your choices may be stored through a Strictly Necessary Cookie so that the Site can remember your privacy preferences.

If you clear Cookies, use a different browser, use a different device, or use private browsing, you may need to submit your preferences again.

Cookie preferences may apply only to the browser and device through which the selection was made.

Browser-Based Privacy Signals

Certain browsers or browser extensions may support privacy preference signals, including Global Privacy Control.

Where required by applicable law and where our systems can recognize the signal, we will treat an applicable Global Privacy Control signal as a request to opt out of certain sales or sharing of personal information for the browser or device sending the signal.

Support for browser-based privacy signals may vary by:

• Browser;
• Device;
• Technology provider;
• Jurisdiction;
• Website configuration.

A browser-based signal may not apply to personal information collected through other browsers, devices, accounts, or offline interactions.

Data Sharing and Targeted Advertising Choices

Certain advertising, analytics, remarketing, and audience-measurement activities may be considered a sale or sharing of personal information or targeted advertising under applicable privacy laws.

Where applicable, you may exercise available choices through:

• The Cookie Banner;
• The privacy preference tool;
• The data-sharing opt-out page;
• The “Your Privacy Choices” link;
• A legally recognized browser-based privacy signal;
• Contacting us.

Opting out may not delete information previously collected where continued processing is permitted by law.

It also may not prevent processing that is necessary to:

• Complete a transaction;
• Provide requested Services;
• Maintain security;
• Prevent fraud;
• Comply with legal obligations.

Communication Preferences

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the applicable email.

Where available, you may opt out of marketing text messages by following the instructions included in the message, such as replying “STOP.”

Even after opting out of promotional communications, we may continue to send non-promotional messages, including:

• Order confirmations;
• Payment notifications;
• Shipping and tracking updates;
• Account notices;
• Security notices;
• Product-safety notices;
• Return and refund communications;
• Customer support messages;
• Other necessary notices relating to an existing business relationship.

SMS Marketing

If you choose to subscribe to Voltreya SMS marketing, we may use the telephone number you provide to send information about:

• Products;
• Services;
• Promotions;
• Discounts;
• Shopping cart reminders;
• Brand campaigns;
• Product availability;
• Order and account information.

Where required by applicable law, we will obtain your consent before sending marketing text messages.

Consent to receive marketing text messages is not a condition of purchasing a product.

You may opt out at any time by following the instructions provided in the message, such as replying “STOP.”

After opting out of marketing messages, you may still receive non-marketing messages concerning:

• Orders;
• Accounts;
• Payments;
• Shipping;
• Product safety;
• Returns;
• Refunds;
• Customer service;
• Other transactions.

We do not sell your telephone number to third parties for their independent marketing purposes without your consent.

We may disclose relevant information to SMS providers and other necessary service providers to:

• Send messages;
• Manage subscriptions;
• Process opt-out requests;
• Provide customer service;
• Protect information security;
• Comply with legal obligations.

Message and data rates may apply depending on your mobile carrier and service plan.

Message frequency may vary.

Do Not Track

Some browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted industry standard for responding to all Do Not Track signals, the Site may not respond to every Do Not Track signal.

Where required by applicable law, we will process legally recognized opt-out preference signals, such as Global Privacy Control, as described in this Cookie Policy and our Privacy Policy.

Cookie Policy and Privacy Policy

For more information about how we collect, use, disclose, retain, and protect personal information, as well as the privacy rights and choices that may be available to you, please review our Privacy Policy.

This Cookie Policy should be read together with our Privacy Policy and other applicable Site policies.

Contact Us

If you have questions about this Cookie Policy or how we use Cookies and similar technologies, please contact us:

Email: Support@voltreya.com